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Information Connectivity Hub

The ever-shifting technological landscape of communication requires that we stay informed—but more than that, it demands that we maintain an open mind when it comes to telephone and computer network equipment, software, and services.

Follow us as we discover the latest industry news and explore all aspects of telecommunications through the lens of expert analysis, intrepid reporting, and informative storytelling.

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Are Cloud Phone Systems And VoIP The Same Thing?

There’s not much that separates the popular business communication buzzwords VoIP and Cloud Phone Systems.

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Massive Mitel Product Line Reaches ‘End of Life’

CCi Voice has all of the answers you need to address the discontinuation of Mitel’s MiVoice Office 250 system.

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Cloud-Based Phone Systems & The Hybrid Work Model

Cloud-based services connect team members who are returning to the office, working from home, or doing both.

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It's Time to Replace Your School’s Legacy Phone System

Get to the head of the class with a phone system that’s more cost effective, more efficient, and secure enough for higher education.

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The VoIP Features Every Contact Center Needs for Success

CCi Voice pinpoints the best cloud phone system features your contact center needs to create the best customer experience possible.

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Nonprofits: Finding Flexible & Cost Effective Phone Solutions

By switching to a VoIP system, nonprofits can meet the demands of their mission in a cost-efficient manner.

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The Most Important Questions About Cell Phone Repeaters

Cell phone repeaters, also known as signal boosters, bring extra reliability to cell phone coverage for homes and businesses.

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VoIP For The Healthcare Industry & The Digital Patient Experience

CCi Voice details the ongoing evolution of the digital customer experience in the healthcare industry.

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Phone System Features Every Business Needs

Business phone systems rely on an ever-expanding set of features in order to ensure companies remain reachable.

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What Is A Cloud Contact Center?

A cloud contact center is a central point of any organization that makes interactions through voice, email, and the web accessible from virtually anywhere.

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The Cable Companies’ Bandwidth Problem

Cloud connectivity issues are often tied to how much—or how little—bandwidth your internet provider supplies.

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How Does VoIP Work?

CCi Voice delivers a guide to Voice over Internet Protocol and how it helps communications.

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CCi Voice Founder & CEO Appears On Crisis Averted Podcast

CCi Voice Founder & CEO Appears On Crisis Averted Podcast

Michael LeBlanc discusses technology and the work-from-home movement during the pandemic.

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Healthcare Communication In The Time of COVID

CCi Voice prescribes Cloud-Hosted VoIP to the healthcare industry’s communication systems.

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Work From Home With Sangoma Meet

Sangoma Meet enables video conferencing to elevate the remote access experience.

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Top 6 Things To Look For When Negotiating With A Carrier

CCi Voice has advice for organizations that are researching telecommunications carriers.

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How Working From Home Really Works

CCi Voice looks at the positives and negatives of remote access during the COVID-19 pandemic and subsequent quarantine.

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5 Benefits of a Cloud Communication System

Cloud-based phone systems provide control, flexibility, and scalability to assist organizations expanding remote access and streamlining communications.

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Why Is Enhanced 911 Important For School Phone Systems?

Enhanced 911 alerts in-house administrators to the details and location of emergency situations. Listen to 911 calls LIVE!

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LeBlanc Communications Announces Company Name Change to CCi Voice

LeBlanc Communications Group, Inc., a leading telecommunications provider, today announced it will now operate under the name of CCi Voice.

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The Best VoIP Phone Systems For Schools

VoIP phone systems provide crystal-clear and reliable communication standards for schools.

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Communication Is Key: SIP vs. VoIP vs. PBX

Communication is a major marker in any organization’s success, and in today’s world it often takes the form of SIP, VoIP, and PBX.

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