Comprehensive Customer Care
From consulting and training to project implementation and customer support, CCi Voice is with you every step of the way. We're not just phones. Our comprehensive approach to customer care begins with knowledgeable and competent staff members who do not only sell products, but also have the technical capacity to ensure the continuing availability and excellent performance of the equipment and software you purchase. This allows you to have a most rewarding experience with your investments.
Our technicians and engineers can either collaborate with your IT staff on project planning and implementation or we can assume the role of your IT staff ourselves. With our team’s expertise and storied experience, you can rest assured that every project will be handled with quality workmanship, along with the absolute best equipment, components, and software available in the market.
We Work With Industry Leaders
Of the many technology partnerships we have established through the years, CCi Voice is most proud of its status as a Sangoma Pinnacle Partner and founding member of the Sangoma Partner Advisory Council—a special group of the largest and most prominent partners of Sangoma Technologies Corp. in North America. (CCi has been 2nd in North America in three different years for installing Sangoma products!) In addition to Sangoma, we also work with several other technology developers and vendors who are likewise leaders in the telephone and computer network technology industries.
Another proud partnership is with Mitel, an industry mainstay with 45 years of leadership with 70 million business users in more than 100 countries. Mitel is the no. 1 market leader in total cloud seats worldwide, a 5-time Gartner Magic Quadrant Leader for Unified Communications, and a Frost & Sullivan 2017 Growth Excellence Leader in Unified Communications for North America.
If you want to learn more about how our advanced technological solutions can improve your organization's productivity and contribute to the realization of your business and institutional objectives, call us at 203-938-8400. You may also reach us through our contact page.
CCi Voice delivers "Five Nines" (99.999%) of uptime through our purpose-built telecom infrastructure and cloud technologies. Our deep expertise, world-class data hubs and vendor partnerships all support our consistent reliability.
CCi Voice wants to hear from you. Whatever you need, be it support-related requests, inquiries or if you just want to give feedback regarding our products and services, don't hesitate to get in touch with us.
Meet the Team
When reviewing the experience of our LeBlanc staff, you may notice a few things. We only hire people with a passion for IT and telecom and those with robust knowledge in the field and a passion for providing support.