Businesses and organizations are always looking to save expenses, which can be challenging without scrimping or cutting corners on crucial communication technologies. But what if you could actually save a few dollars without scaling back on standard features? Here at CCi Voice, we’re focused on helping you save—rather than spend—on VoIP system features and packages.
From hosted VoIP and cloud phones, to cabling, and on-site phone systems, we can help take your business to the next level without breaking the bank. Before we get on the line, you can get a quick snapshot of what all the excitement is about by viewing our comprehensive pricing analysis, which demonstrates how our services and packages are a cut above our competitors! We’re transparent about our pricing and we want to make sure you’re as informed as possible before you speak with one of our experienced team members.
Speaking of having important information at your disposal, feel free to peruse these compelling statistics on how VoIP systems help save expenses and time.
- 82 percent of companies report cost savings when moving to the cloud.
Learn more about “The CCi DIfference,” and how we offer one price for everything!
All the Required VoIP System Features, At One Low Price
With a variety of special features, VoIP systems can appear to be confusing and costly—but they don’t have to be. At CCi, all features are standard with your signed and executed agreement, such as call recording, call reporting, and text messaging, among a long list of additional features. We’ll never tack on extra fees for features, either—it’s not what we’re about.
Some of our popular free standard features include:
- Call Recording
- Call Reporting
- Voicemail to Email
- SMS Text Messaging
- Queued Callbacks
- Monitor, Whisper, Barge-In
While we’re of course slightly biased, at CCi Voice, we truly provide the most important essentials at a competitive price. Where others might tack on piecemeal charges, this isn’t our “M.O.” Rather, we offer on-site installation, instructor-led training (both in-person and virtual), unlimited programming changes, and a lifetime phone warranty.
And because we’re dedicated to making our customers’ lives easier and communicating more convenient, we provide these as a standard part of your plan, at one low price. We’ll also never force you to purchase costly add-ons, just because we can.
Connect with CCi Voice for More Information on the VoIP Advantage!
How CCi Voice Helps Cloud Contact Centers Save Big Bucks
If you’re a contact center, every second counts. Just one miscommunication or dropped call can mean losing money or upsetting loyal customers. With a cloud-based contact center solution, you’ll have reliability, even during weather-related or other natural disasters.
A reliable cloud contact solution should also boast quick response times and provide queue statistics, call routing, and callbacks when it’s the customers’ turn, without waiting on hold. Without any of these, you can risk downtime, and low customer satisfaction and retention rates.
Why National Carriers Can Charge High-Priced VoIP Services
The short answer is: “Because they can!” Did you ever wonder why these companies charge inflated prices and continually get away with it? It’s because their customer pitch is built on fear tactics. Here at CCi Voice, we’ll never force you to sign up for anything that doesn’t feel right. We’ll also never “tell you what you want to hear,” and then go “radio silent.” Helping our customers is what we thrive on. Please give us a call at any time!
As many VoIP system providers promise the full gamut of services, they also fail to mention how they often hit customers with hidden fees and surcharges, little-to-no scalability options, and force you into overpriced feature packages.
Read our blog, “Why Do National Companies Charge So Much for VoIP Services?”
Giving Back to Customers With A Community Service Focus
Like all businesses, ultimate success is dependent on earnings and revenue. However, when it comes to our nonprofit clients, we proceed with care. As a phone provider supporting our local communities, we do our best to help those who give back through our compassionate pricing.
Whether these organizations operate soup kitchens, comfort those living with illnesses, or address substance abuse and homelessness, the last thing they need to worry about is affordable communication solutions. We strive to reduce their overall telecom spending, so they can focus on meeting the needs of their respective communities.
Why You’re Probably Paying Too Much Money for VoIP Services
Business tactics and strategies aside, many carriers say they have your best interests in mind, only to squeeze every last dollar from your budget. Even worse, you'll then be stuck with paltry customer service, inflexible pricing, unnecessary fees and surcharges, and paying higher prices as usage increases.
At CCi Voice, we’ll never penalize you for adding phones. In fact, we encourage you to, so we can happily offer you an even more competitive price point! While others jack up their fees as you add users, we’ll instead lower your user costs through our economy-of-scale pricing.
Read our blog, “5 Reasons You're Paying Too Much for VoIP Services.”
Meeting Mission & Demand With Cost-Effective VoIP Phones
As previously mentioned, nonprofits require stellar communication to keep campaigns running. To this end, we ensure these organizations feel empowered to improve their current phone systems for the highest quality and clarity. This can be achieved through effective cloud-based communications, which is what we provide for United Way of Central and Northeastern Connecticut. With unlimited calling, 24/7 support and detailed warranty, this organization can thrive without worrying about costs and additional bottom line items.
Read our blog,“Non-Profits: Finding Flexible & Cost-Effective Phone Solutions.”
Working to Provide the Best Possible Pricing for Your Business!
As a local VoIP provider serving businesses, schools, nonprofits, contact centers, healthcare providers, and others, please let us know how we can help you make the best decisions for your needs. We’re always here to help and just a click or phone call away!
CCi Voice is completely transparent when it comes to pricing. View our pricing page to see how cost-effective we are, and all the features we include—at no extra charge—when compared to the competition!