Hall Lane Moving Improves Communication with CCi Voice Hosted VoIP
Hosted Business Phone System
Client Background
Hall Lane Moving, located in Commack, NY, has been serving families and businesses for decades with trusted moving and storage services. Communication is vital to their success, ensuring customer needs are met and crews are properly coordinated.
The Challenge
Outdated Phone System for a Logistics-Driven Business
Their outdated phone system was no longer keeping pace with the growing demands of customer calls, logistics coordination, and internal communication. With so much riding on every move, Hall Lane needed a system that could support them reliably every day.
The Solution – Hosted VoIP for Customer Support and Dispatch
CCi Voice provided a hosted VoIP phone system tailored for Hall Lane’s needs. This included improved call handling features, mobility options for staff, and a platform that is both cost-effective and scalable.
The Results – Stronger Connections and Reliable Support
- Stronger connections with customers throughout the moving process
- Streamlined logistics and dispatch support
- Peace of mind knowing CCi Voice provides 24/7 assistance
Why It Matters – Empowering Local Businesses
Our partnership with Hall Lane reflects their commitment to service. By investing in modern communications, they are strengthening both internal operations and customer trust.