Information Connectivity Hub

The ever-shifting technological landscape of communication requires that we stay informed—but more than that, it demands that we maintain an open mind when it comes to telephone and computer network equipment, software, and services.

Follow us as we discover the latest industry news and explore all aspects of telecommunications through the lens of expert analysis, intrepid reporting, and informative storytelling.

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Group of happy call center smiling business operator customer support team

How Cloud Contact Centers Save Money By Working With CCi Voice

Choose a competitively priced cloud-based solution built on ease of use, consistent customer support, CRM integration, and more.

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No More Copper Lines: Everything You Need to Know

With plain old telephone service (POTS) set to be phased out later this year, organizations will require a plan of action regarding replacement telecommunications services and equipment.

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5 Features You Get With CCi Voice That the Competition Can't Match

On-site installation, instructor-led training, and unlimited programming changes are just a few standard features offered to all of our customers at one competitive price.

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CCi Voice: We’ll Go the Extra Mile—and Even Climb 125 Feet Into the Air—for our Customers!

When Park City Communities experienced loss of wireless services following a major storm, CCi Voice came to the rescue—not to mention saving $11,500 in monthly costs—for this Bridgeport, CT-based housing authority.

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Why Do National Companies Charge So Much for VoIP Services?

Hidden fees and surcharges, no scalability options, and unnecessary features are just a few reasons why national companies charge high prices for VoIP services.

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5 Reasons You're Paying Too Much for VoIP Services

National providers often over charge for VoIP Services through a series of tactics designed to get as much money out of you as possible.

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CCi Voice Features Compassionate Pricing For Nonprofit Organizations

Our compassionate pricing model delivers the very best communications solutions to nonprofit organizations, without overwhelming their budget.

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Office Cabling: Everything That Can Go Wrong (And How To Avoid It)

Avoid getting tangled up in cabling and wiring issues in your office by working with CCi Voice, a cabling partner with knowledge and experience.

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What Does 10-Digit Dialing Mean To You?

Ten-digit dialing is now the standard set forth by the FCC, replacing the seven-digit dialing method that was once universally accepted.

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Choosing A Network Cabling Partner: What you Need To Know

Integrating cabling that meets modern standards is a business savvy approach, as long as your cabling partner is up to the task.

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The Cloud Vs. The Server: Where Should You Store Your Data?

Small, medium and large businesses are moving to cloud servers, as they are generally the best solution based on several criteria.

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Growing Your Small Business With A Cloud Phone System

A cloud phone system elevates small businesses with all-inclusive pricing and the latest telephony tools and features.

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