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Meet the CCi Voice Team

When reviewing the experience of our CCi Voice staff, you may notice a few things. We only hire people with a passion for IT and telecom and those with robust knowledge in the field and a passion for providing support. We are real people, not machines. Our customers stay with us because of our personalized attention to their needs and because we are always there for them, 24/7. It’s our people that make us successful.

Rick

Purchasing Manager

headshot of Rick Waugh

About Rick

With over 45 years in the telecom industry, Rick has seen technology evolve from rotary phones to today’s sophisticated IP telephony systems. As Purchasing Manager at IP Genie, he ensures the seamless procurement of equipment for new installations and ongoing customer support. In addition to purchasing, he manages warehousing, vehicle maintenance, and facilities upkeep to maintain efficient operations.

Rick enjoys the ever-changing nature of the industry and the continuous advancements in technology that keep his work engaging. Outside of work, he is passionate about gardening, landscaping, woodworking, and cycling.

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