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CCi Voice in Connecticut

CCi Voice has served Connecticut businesses, schools, and municipalities for more than 40 years. One team covers hosted VoIP, video surveillance and access control, and networking support statewide. Now headquartered in Bethel, CT.

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CCi Voice provides service throughout Connecticut, supporting organizations in major business centers, suburban communities, and smaller towns across the state. From Stamford and Bridgeport to Hartford, New Haven, New London, and our friends in the quiet corner of eastern Connecticut, our team serves customers statewide.

Hosted VoIP Phone Systems

Most business phone problems trace back to aging hardware that is expensive to maintain and difficult to scale. Hosted VoIP gives Connecticut businesses and public-sector organizations a more flexible way to manage calling, add users, and support multiple locations. Built-in redundancy and failover help keep calls moving even when a local connection or piece of equipment goes down. See the full hosted VoIP lineup.

Close-up of a VoIP phone system

Video Surveillance & Access Control

Video surveillance and door access work better together. When access events and camera footage are connected, teams can quickly see who entered, when they entered, and what happened around that event (all from one system). For Connecticut schools, municipalities, healthcare facilities, nonprofits, housing authorities, and businesses, that means faster investigations, simpler management, and better visibility across buildings and locations. See how it works.

Access control and video surveillance for businesses

Networking & IT Solutions

None of the above works without a solid network underneath it. CCi Voice builds and maintains the cabling, WiFi, firewalls, and switches underneath, plus IT support when something needs attention.

Installing network cabling in an office server room

Contact Center Solutions

Customer service teams don't need a separate contact center platform bolted onto the phone system. Call routing, queuing, and reporting are already built in. Learn more about contact center solutions.

Contact center representative at work

CCi Voice Cloud Care

Cloud Care helps Connecticut organizations keep critical systems running with proactive monitoring, ongoing support, and after-hours response for emergencies. It adds another layer of visibility and support across the CCi Voice services your organization depends on. See what's included.

CCi Voice Cloud Care

The CRCOG No-Bid Contract

Connecticut municipalities can purchase CCi Voice services through the competitively bid CRCOG cooperative contract, eliminating the need to conduct a separate RFP. The contract covers CCi Voice VoIP services, including POTS line audits and POTS replacement solutions, and is available to municipalities statewide. Existing CCi Voice VoIP customers can also add video surveillance and access control services.

Woman using an office phone

Find Out What CCi Voice Can Do in Connecticut

Contact CCi Voice to get started.

Frequently Asked Questions About CCi Voice in Connecticut

Where is CCi Voice based?

Bethel, Connecticut. That's where CCi Voice is headquartered, though the team works across the whole state.

What areas of Connecticut does CCi Voice serve?

Every part of Connecticut. The section above names the four biggest markets, but coverage isn't limited to those alone.

Do Connecticut schools and municipalities need to go through an RFP?

No, not if purchasing through the CRCOG contract. Any Connecticut public agency can use it, even if the town isn't a CRCOG member.

What services are available in Connecticut?

Phones, video and access control, networking, contact center technology, and Cloud Care support, all through one provider instead of piecing it together across separate vendors.